Privacy Policy
Privacy Policy
1. Scope and Applicability
Kalyan Engineering (“we,” “us,” or “our”) is committed to safeguarding the personal information of our customers and website visitors. This policy applies to all data collected via kalyanengineering.in, our social media channels, and our digital advertisements. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
Following industry best practices, we collect data from various sources to provide a seamless “Signature Experience”: Identity & Contact Data: Name, email address, phone number, and physical address provided during inquiries for Magma Heat Pumps. Technical & Usage Data: IP addresses, browser type, device identifiers, and information on how you interact with our website (collected via cookies and Meta/Google pixels).
Transaction Data: Details regarding service requests, product interests, and installation preferences.
3. Purpose of Data Collection
We process your data under the following lawful bases:
Consent: To send marketing updates and promotional offers regarding Magma systems.
Contractual Necessity: To fulfill orders, conduct site surveys, and provide technical support.
Legitimate Interests: To improve our product performance, conduct market research, and optimize our advertising campaigns.
4. Data Sharing & Third Parties
We do not sell your personal data. We share information only with: Authorized Partners: Trusted dealers or service technicians required to fulfill your requests. Marketing Platforms: Google and Meta for the purpose of showing you relevant advertisements and measuring campaign performance. Legal Authorities: When required by the Digital Personal Data Protection Act (DPDPA) or other Indian regulations.
5. Your Rights (DPDPA Compliance)
As a data principal in India, you have the following rights:
Right to Confirmation & Access: Request a summary of the data we process about you.
Right to Correction & Erasure: Update inaccurate data or request deletion of your information.
Right to Withdraw Consent: Opt-out of marketing communications at any time via the “unsubscribe” link or by contacting us directly.
Grievance Redressal: Lodge a complaint regarding data processing with our Grievance Officer.
6. Disclaimer & Intellectual Property
Accuracy of Information: While we strive for excellence, Kalyan Engineering reserves the right to modify product specifications (including Magma Heat Pump models) and pricing without prior notice.
External Links: Our website may contain links to third-party sites (e.g., solar partners). We are not responsible for the privacy practices of these external entities.
Unauthorized Use: You may not use our website content, logos, or technical schematics for any unlawful purpose or unauthorized commercial gain.
7. Contact Information
For any privacy-related inquiries or to exercise your data rights, please contact:
Kalyan Engineering
Email: info@kaylanengineering.in
Address:
305 G.I.D.C, Nr. Nehru Chowkdi,
Naroda Dehgam Road,
Dehgam, Gandhinagar (Dist) – 382305,
Gujarat, India.